Please allow 3-5 business days for order to process and ship.
We are proud to offer a return policy on unopened regular hair extensions. We understand that there may be a case in which you need to return or exchange your order. We are more than happy to accommodate ELIGIBLE* returns/exchanges within 10 days of receiving your order. Why are B’Crowned Extensions not exchangeable/returnable if opened? Human hair extensions are a hygienic product and cannot be returned or exchanged once they have been opened. We always take matters of hygiene and public safety seriously and DO NOT ALLOW opened items to be returned for the safety reasons. This is an industry standard, and other hair extensions suppliers do not allow returns of opened items for the same reasons. No exceptions will be made. If you have further questions or concerns contact our customer service by email at BCrownedExtensions@yahoo.com. * Please include name, order number, and contact number. *Eligibility: • DO NOT OPEN, TAMPER WITH, OR REMOVE THE SECURITY SEAL. • Extensions must be in all of its original packaging & not be removed from the packaging. • Custom Lengths and Custom Colored orders are final sale, and are not eligible for returns or exchanges.
